Jingdong.com, Inc., formerly 360buy, is a Chinese e-commerce company headquartered in Beijing. It is one of two massive B2C online retailers in China. It is a member of the Fortune Global 500 and is fiercely competing with Alibaba-run Tmall. The company's website features products for consumers of all ages, including babies. Here are some interesting facts about the company.
First, Jingdong runs its own delivery service. This is important because there are no US companies that can use a US-based shipping company in China, and China Post's service is terrible. And there are only a few small players that offer reliable and affordable service. It's better to build your own delivery service and cut out the middleman. The second factor is a good strategy and passion for the product.
Jingdong has also expanded its logistics service. It has a network that covers over 150 cities across China. Customers can use a variety of payment methods, including cash on delivery, to complete their order. Its customer service department is committed to providing a great shopping experience. And its last mile delivery network has made it easier than ever to complete a purchase. The company's logistical services are even automated, which means they'll have a much higher customer satisfaction rate.
As an example, Jingdong was founded in 2008 and is already a billion-dollar company. It's business model grew from business to consumer and is now shifting toward business-to-business model, and is now competing with Alibaba for market share. There's no doubt that Alibaba has the upper hand in the China market, but the question is, can Jingdong do it? Its future is in the clouds.
